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Working with dual screens can greatly improve work efficiency, especially for designers and engineers who need multitask. But do you really need to buy an extra screen? The best screen may already be around you – that’s a tablet! This article will introduce you to 6 dual-screen productivity tips and how to turn your tablet into a second monitor for your computer.

6 dual-screen productivity tips:

1. Save time switching windows

When multitasking, you can open windows separately on two screens, saving time switching back and forth between windows and making your workspace cleaner and more organized.

2. Improve proofreading efficiency

When proofreading text or data, using the split-screen function may cause the text to be too small to be read clearly. You can open the file in two screens respectively to ensure that the font size is moderate, and the layout is consistent, making the proofreading work easier.

3. Improve editing efficiency

When editing, you can open the editing software on the main screen and find footage and materials on the other screen to improve editing efficiency.

4. Better view with portrait orientation

When you need to browse videos or files in vertical format, you can switch the dual screens to portrait orientation for more visual comfort.

5. Compile while consulting information

Whether you are a student writing an essay or an editor writing an article, you may need to search for information when writing. Dual screens allow you to do these simultaneously, you can also do copy-and-paste between 2 screens seamlessly.

6. Zoom in on detail

When you are doing design work or photoshop, you can zoom in on part of the image on the second screen to better view the details. You can also move a certain workspace in PS or PR to the second screen, enlarging it for more convenient use.

How to turn iPad/Android tablet into a second monitor?

Method 1: Use DeskIn remote software

Applicable system: Support cross-platform screen extension between Windows, iOS, Mac, Android computers and tablets

Step 1: Download and register a DeskIn account

Download DeskIn on your PC and iPad, register for a free account and log in separately

Note: If you are logging in on a new device for the first time, you need email verification to ensure the security of your account.

Step 2: Extend screen

On DeskIn on the computer >> Go to "Screen Mgt" >> Click "Expand my screen"

Select the device you want to expand the screen on and click "Start Extending".

After the connection is successful, your iPad will become a second screen for Windows/Mac, and windows can be flexibly moved between the two screens..

Computer screen (left) and iPad screen (right)

Step 3: System display settings

After extending the screen, if you find that your iPad only mirrors the content on your computer screen, please go to Windows System Settings>>Display Settings and set the screen option to "Extend these displays".

Method 2: Use Apple "Sidecar" Function

Applicable system: Extend Mac to Mac or iPad

Apple’s built-in feature Sidecar allows you to use the iPad as an external display for a MacBook and iMac.

Requirements:

1. The two devices should log into the same Apple ID or are on the same network.

2. Both devices should have Bluetooth, Wi-Fi turned on, and the distance cannot exceed 10 meters (about 10 meters).

Step 1 Display Setting

Open the Mac System Settings >> Click "Display" in the sidebar >> Click the "+" pop up menu on the right and choose your iPad.

Select the iPad, change the Use as settings to "Extended Display". Check the Airplay settings on the top toolbar of the mac and set iPad as "Use As Separate Display".

Step 2: Extend screen

After completing the settings, your iPad will become the second display for your Mac. You can drag windows from your Mac to your iPad smoothly. You can also use the sidebar on the iPad or change the position of the sidebar on the system display settings.


MacBook screen (Left) and iPad screen (Right)

Method 3: Use Samsung “Second screen” function

Applicable system: Extend your Windows computer to your Samsung tablet

Step 1: Enter the "Second Screen" page

Go to the "Quick Settings Panel" by swiping down from the top of the tablet screen, tap the "Second Screen" icon to enter.

Follow the system prompts to select the desired connection mode "Drawing/Game" or "Video". After that, stay on the "Second Screen" page and do not leave.

Step 2: Expand computer screen to tablet

Press "Windows+K" on your computer and select the tablet you want to extend in the pop-up device list. (Keep your tablet on the Second Screen page and your tablet will appear in the device list)

Conclusion

This article introduces 6 tips on how to use dual screens to improve work efficiency and also introduces 3 methods so that you can turn the tablet at hand into a "second screen" for Windows or Mac computers without buying another dual screen. This is especially useful for people who need to multitask or use multiple applications at the same time. Try it now!

What’s next?

COMPARISONS

5 Remote Desktop Software Test: Remote Work, Gaming, and Video Streaming

Due to work requirements, I frequently use remote desktop software. I spent time testing five free options: TeamViewer, DeskIn, AnyDesk, Awesun, and Parsec. Below, I share their performance in remote work, gaming, and video streaming to help those seeking reliable remote tools. Most tests were conducted via phone-to-PC and MacBook-to-PC connections.


Free Remote Desktop Software Spec Comparison

Note: The "four major platforms" refer to Windows, Mac, iOS, and Android.


Remote Work: DeskIn Outperforms Awesun

Among the five, only DeskIn and Awesun allow commercial use in their free versions. TeamViewer, AnyDesk, and Parsec require paid upgrades. Thus, I focused on DeskIn and Awesun for work scenarios.

Basic Operation: DeskIn Feels More Intuitive

Both DeskIn and Awesun have clean desktop interfaces, with quick access to features like text chat and dual-screen switching. However, DeskIn offers faster and more stable connections, while Awesun feels laggier.

Awesun’s scroll wheel sensitivity is too low, making navigation clunky compared to DeskIn’s smooth scrolling.


DeskIn Desktop/Phone Versions

DeskIn’s mobile app is the most user-friendly I’ve tried. Its touch + mouse hybrid mode and gestures (e.g., window switching, web browsing) work seamlessly. The screen response is lightning-fast, even on phones.

Bonus features: messaging/voice calls with remote devices and a Task View shortcut for quick window switching.


Awesun’s mobile app also has a hybrid mode and a single-layer menu (phone-friendly). However, it lacks Task View shortcuts and communication tools (e.g., voice calls), forcing users to rely on third-party apps for collaboration.


File Transfer: DeskIn Has No Speed/Size Limits

DeskIn’s mobile file transfer is paywalled (desktop is free). Speeds are impressive: 5GB over Wi-Fi takes ~3 minutes. Awesun allows free transfers on all platforms but limits files to 1GB, restricting usability.


Remote Input: DeskIn’s Shortcuts Shine

For the typing section, the desktop versions are quite similar, so I won’t compare them. Instead, I’ll share the experience of using a phone to remotely control a computer.

Both DeskIn and Awesun mobile versions have keyboards that occupy about half the screen, making typing relatively comfortable.

However ,DeskIn has a significant advantage: it allows users to pin frequently used shortcuts (like copy and paste) above the keyboard or on the remote screen. This makes it easy to copy desired content while typing and paste it where needed. Users can also customize shortcut keys:

Awesun, on the other hand, hides shortcuts in a menu. When I want to copy selected content, I need to switch to the shortcut menu, press copy, then switch back to the keyboard. The same applies for pasting, making the process quite cumbersome.Additionally, after using a shortcut, returning to the keyboard requires pressing "Default" instead of "X." The naming is confusing, and I often pressed the wrong button initially, which was really frustrating.


Other Three Apps Briefly Reviewed:

TeamViewer: Feature-Rich but Slow Transfers, Clunky Mobile UI

  • Slow connections (free version), especially on mobile.

  • Full-featured desktop with a “leave message” function post-session.

  • Painfully slow transfers: 5GB took 30+ minutes.

  • Mobile mouse controls lack touch integration; copy/paste shortcuts are buried.

  • Annoying commercial-use pop-ups on both devices after sessions.


AnyDesk: Fast Transfers, Chinese Input Issues

  • No installation needed for desktop, but UI feels outdated.

  • Blazing transfer speeds rival DeskIn, but laggy visuals (1-2 sec delays).

  • Mobile menu hidden on the right edge (minimalist design).

  • Input bugs: iOS struggles with third-party Chinese IMEs; Android lacks delete functionality.


Parsec: Great for Gaming, Useless for Work

  • No Chinese support, but setup is simple.

  • Desktop version lacks basic features (no file transfer).

  • Mobile app (Android-only) is barebones: no zoom, no Chinese input.

  • Ideal for gaming (smooth, adjustable bandwidth), but avoid for productivity.

Remote Gaming Scenario Comparison

For the gaming section, I tested "using a MacBook to remotely play Diablo IV on a PC" to evaluate each software’s connection quality and latency. This scenario reflects my occasional use case: taking a MacBook Pro out for work and wanting to game during breaks if my home PC is on.

TeamViewer

First, I tested TeamViewer. While playable, it felt noticeably sluggish, with delayed movements and occasional screen freezes, resulting in a subpar experience. Setting the quality to "Speed Priority" did not improve performance.

DeskIn

Next, DeskIn impressed me. The visuals were sharp, and gameplay remained smooth for 30 minutes. It also displays real-time FPS and latency stats. DeskIn offers 4K 60fps and 144fps options (paid version only), which would enhance gaming further.

AnyDesk

AnyDesk delivered the best image quality among the five and smooth gameplay. However, I noticed a critical issue: the remote PC’s CPU usage spiked to 70-80%, causing loud fan noise and raising concerns about long-term hardware strain.

Awesun

Awesun performed smoothly except for brief stutters during scene transitions (e.g., returning to town). Its Mac version had stability issues—crashing after one session and requiring reinstallation. It also lacked audio.

Parsec

Parsec excelled in gaming, offering flawless Diablo IV performance with adjustable bandwidth settings to minimize latency. It also supports multiplayer rooms. If gaming is your sole focus, Parsec is a no-brainer.

Remote Video Streaming Comparison

Streaming videos via phone-to-PC tests each software’s latency. I tested YouTube, Netflix, and local files. Three performed smoothly: TeamViewer, DeskIn, and Parsec, but with caveats.

TeamViewer: Smooth playback but extremely low volume (no mute option), forcing sound output if the PC plays audio.


Parsec: Great speed and audio, but mobile lacks zoom (full-screen only).


DeskIn: Flawless sync and no issues.


AnyDesk: Mobile audio is broken (iOS/Android)—no sound despite settings.


Awesun: Choppy audio and desynced visuals, indicating poor connection quality.

How to Choose Remote Desktop Software

Prioritize features (file transfer, device communication, keyboard ease) and low-latency connections. Additional tools like DeskIn’s screen extension and voice calls add value. Cross-platform support (iOS/Android/Windows/Mac) ensures future flexibility.

Conclusion

I expected the renowned TeamViewer to dominate, but testing revealed flaws. DeskIn emerged as the top choice for its balanced performance, stability, and features. If you’re seeking reliable remote software, give DeskIn a try!

COMPARISONS

5 Remote Desktop Software Test: Remote Work, Gaming, and Video Streaming

Due to work requirements, I frequently use remote desktop software. I spent time testing five free options: TeamViewer, DeskIn, AnyDesk, Awesun, and Parsec. Below, I share their performance in remote work, gaming, and video streaming to help those seeking reliable remote tools. Most tests were conducted via phone-to-PC and MacBook-to-PC connections.


Free Remote Desktop Software Spec Comparison

Note: The "four major platforms" refer to Windows, Mac, iOS, and Android.


Remote Work: DeskIn Outperforms Awesun

Among the five, only DeskIn and Awesun allow commercial use in their free versions. TeamViewer, AnyDesk, and Parsec require paid upgrades. Thus, I focused on DeskIn and Awesun for work scenarios.

Basic Operation: DeskIn Feels More Intuitive

Both DeskIn and Awesun have clean desktop interfaces, with quick access to features like text chat and dual-screen switching. However, DeskIn offers faster and more stable connections, while Awesun feels laggier.

Awesun’s scroll wheel sensitivity is too low, making navigation clunky compared to DeskIn’s smooth scrolling.


DeskIn Desktop/Phone Versions

DeskIn’s mobile app is the most user-friendly I’ve tried. Its touch + mouse hybrid mode and gestures (e.g., window switching, web browsing) work seamlessly. The screen response is lightning-fast, even on phones.

Bonus features: messaging/voice calls with remote devices and a Task View shortcut for quick window switching.


Awesun’s mobile app also has a hybrid mode and a single-layer menu (phone-friendly). However, it lacks Task View shortcuts and communication tools (e.g., voice calls), forcing users to rely on third-party apps for collaboration.


File Transfer: DeskIn Has No Speed/Size Limits

DeskIn’s mobile file transfer is paywalled (desktop is free). Speeds are impressive: 5GB over Wi-Fi takes ~3 minutes. Awesun allows free transfers on all platforms but limits files to 1GB, restricting usability.


Remote Input: DeskIn’s Shortcuts Shine

For the typing section, the desktop versions are quite similar, so I won’t compare them. Instead, I’ll share the experience of using a phone to remotely control a computer.

Both DeskIn and Awesun mobile versions have keyboards that occupy about half the screen, making typing relatively comfortable.

However ,DeskIn has a significant advantage: it allows users to pin frequently used shortcuts (like copy and paste) above the keyboard or on the remote screen. This makes it easy to copy desired content while typing and paste it where needed. Users can also customize shortcut keys:

Awesun, on the other hand, hides shortcuts in a menu. When I want to copy selected content, I need to switch to the shortcut menu, press copy, then switch back to the keyboard. The same applies for pasting, making the process quite cumbersome.Additionally, after using a shortcut, returning to the keyboard requires pressing "Default" instead of "X." The naming is confusing, and I often pressed the wrong button initially, which was really frustrating.


Other Three Apps Briefly Reviewed:

TeamViewer: Feature-Rich but Slow Transfers, Clunky Mobile UI

  • Slow connections (free version), especially on mobile.

  • Full-featured desktop with a “leave message” function post-session.

  • Painfully slow transfers: 5GB took 30+ minutes.

  • Mobile mouse controls lack touch integration; copy/paste shortcuts are buried.

  • Annoying commercial-use pop-ups on both devices after sessions.


AnyDesk: Fast Transfers, Chinese Input Issues

  • No installation needed for desktop, but UI feels outdated.

  • Blazing transfer speeds rival DeskIn, but laggy visuals (1-2 sec delays).

  • Mobile menu hidden on the right edge (minimalist design).

  • Input bugs: iOS struggles with third-party Chinese IMEs; Android lacks delete functionality.


Parsec: Great for Gaming, Useless for Work

  • No Chinese support, but setup is simple.

  • Desktop version lacks basic features (no file transfer).

  • Mobile app (Android-only) is barebones: no zoom, no Chinese input.

  • Ideal for gaming (smooth, adjustable bandwidth), but avoid for productivity.

Remote Gaming Scenario Comparison

For the gaming section, I tested "using a MacBook to remotely play Diablo IV on a PC" to evaluate each software’s connection quality and latency. This scenario reflects my occasional use case: taking a MacBook Pro out for work and wanting to game during breaks if my home PC is on.

TeamViewer

First, I tested TeamViewer. While playable, it felt noticeably sluggish, with delayed movements and occasional screen freezes, resulting in a subpar experience. Setting the quality to "Speed Priority" did not improve performance.

DeskIn

Next, DeskIn impressed me. The visuals were sharp, and gameplay remained smooth for 30 minutes. It also displays real-time FPS and latency stats. DeskIn offers 4K 60fps and 144fps options (paid version only), which would enhance gaming further.

AnyDesk

AnyDesk delivered the best image quality among the five and smooth gameplay. However, I noticed a critical issue: the remote PC’s CPU usage spiked to 70-80%, causing loud fan noise and raising concerns about long-term hardware strain.

Awesun

Awesun performed smoothly except for brief stutters during scene transitions (e.g., returning to town). Its Mac version had stability issues—crashing after one session and requiring reinstallation. It also lacked audio.

Parsec

Parsec excelled in gaming, offering flawless Diablo IV performance with adjustable bandwidth settings to minimize latency. It also supports multiplayer rooms. If gaming is your sole focus, Parsec is a no-brainer.

Remote Video Streaming Comparison

Streaming videos via phone-to-PC tests each software’s latency. I tested YouTube, Netflix, and local files. Three performed smoothly: TeamViewer, DeskIn, and Parsec, but with caveats.

TeamViewer: Smooth playback but extremely low volume (no mute option), forcing sound output if the PC plays audio.


Parsec: Great speed and audio, but mobile lacks zoom (full-screen only).


DeskIn: Flawless sync and no issues.


AnyDesk: Mobile audio is broken (iOS/Android)—no sound despite settings.


Awesun: Choppy audio and desynced visuals, indicating poor connection quality.

How to Choose Remote Desktop Software

Prioritize features (file transfer, device communication, keyboard ease) and low-latency connections. Additional tools like DeskIn’s screen extension and voice calls add value. Cross-platform support (iOS/Android/Windows/Mac) ensures future flexibility.

Conclusion

I expected the renowned TeamViewer to dominate, but testing revealed flaws. DeskIn emerged as the top choice for its balanced performance, stability, and features. If you’re seeking reliable remote software, give DeskIn a try!

COMPARISONS

5 Remote Desktop Software Test: Remote Work, Gaming, and Video Streaming

Due to work requirements, I frequently use remote desktop software. I spent time testing five free options: TeamViewer, DeskIn, AnyDesk, Awesun, and Parsec. Below, I share their performance in remote work, gaming, and video streaming to help those seeking reliable remote tools. Most tests were conducted via phone-to-PC and MacBook-to-PC connections.


Free Remote Desktop Software Spec Comparison

Note: The "four major platforms" refer to Windows, Mac, iOS, and Android.


Remote Work: DeskIn Outperforms Awesun

Among the five, only DeskIn and Awesun allow commercial use in their free versions. TeamViewer, AnyDesk, and Parsec require paid upgrades. Thus, I focused on DeskIn and Awesun for work scenarios.

Basic Operation: DeskIn Feels More Intuitive

Both DeskIn and Awesun have clean desktop interfaces, with quick access to features like text chat and dual-screen switching. However, DeskIn offers faster and more stable connections, while Awesun feels laggier.

Awesun’s scroll wheel sensitivity is too low, making navigation clunky compared to DeskIn’s smooth scrolling.


DeskIn Desktop/Phone Versions

DeskIn’s mobile app is the most user-friendly I’ve tried. Its touch + mouse hybrid mode and gestures (e.g., window switching, web browsing) work seamlessly. The screen response is lightning-fast, even on phones.

Bonus features: messaging/voice calls with remote devices and a Task View shortcut for quick window switching.


Awesun’s mobile app also has a hybrid mode and a single-layer menu (phone-friendly). However, it lacks Task View shortcuts and communication tools (e.g., voice calls), forcing users to rely on third-party apps for collaboration.


File Transfer: DeskIn Has No Speed/Size Limits

DeskIn’s mobile file transfer is paywalled (desktop is free). Speeds are impressive: 5GB over Wi-Fi takes ~3 minutes. Awesun allows free transfers on all platforms but limits files to 1GB, restricting usability.


Remote Input: DeskIn’s Shortcuts Shine

For the typing section, the desktop versions are quite similar, so I won’t compare them. Instead, I’ll share the experience of using a phone to remotely control a computer.

Both DeskIn and Awesun mobile versions have keyboards that occupy about half the screen, making typing relatively comfortable.

However ,DeskIn has a significant advantage: it allows users to pin frequently used shortcuts (like copy and paste) above the keyboard or on the remote screen. This makes it easy to copy desired content while typing and paste it where needed. Users can also customize shortcut keys:

Awesun, on the other hand, hides shortcuts in a menu. When I want to copy selected content, I need to switch to the shortcut menu, press copy, then switch back to the keyboard. The same applies for pasting, making the process quite cumbersome.Additionally, after using a shortcut, returning to the keyboard requires pressing "Default" instead of "X." The naming is confusing, and I often pressed the wrong button initially, which was really frustrating.


Other Three Apps Briefly Reviewed:

TeamViewer: Feature-Rich but Slow Transfers, Clunky Mobile UI

  • Slow connections (free version), especially on mobile.

  • Full-featured desktop with a “leave message” function post-session.

  • Painfully slow transfers: 5GB took 30+ minutes.

  • Mobile mouse controls lack touch integration; copy/paste shortcuts are buried.

  • Annoying commercial-use pop-ups on both devices after sessions.


AnyDesk: Fast Transfers, Chinese Input Issues

  • No installation needed for desktop, but UI feels outdated.

  • Blazing transfer speeds rival DeskIn, but laggy visuals (1-2 sec delays).

  • Mobile menu hidden on the right edge (minimalist design).

  • Input bugs: iOS struggles with third-party Chinese IMEs; Android lacks delete functionality.


Parsec: Great for Gaming, Useless for Work

  • No Chinese support, but setup is simple.

  • Desktop version lacks basic features (no file transfer).

  • Mobile app (Android-only) is barebones: no zoom, no Chinese input.

  • Ideal for gaming (smooth, adjustable bandwidth), but avoid for productivity.

Remote Gaming Scenario Comparison

For the gaming section, I tested "using a MacBook to remotely play Diablo IV on a PC" to evaluate each software’s connection quality and latency. This scenario reflects my occasional use case: taking a MacBook Pro out for work and wanting to game during breaks if my home PC is on.

TeamViewer

First, I tested TeamViewer. While playable, it felt noticeably sluggish, with delayed movements and occasional screen freezes, resulting in a subpar experience. Setting the quality to "Speed Priority" did not improve performance.

DeskIn

Next, DeskIn impressed me. The visuals were sharp, and gameplay remained smooth for 30 minutes. It also displays real-time FPS and latency stats. DeskIn offers 4K 60fps and 144fps options (paid version only), which would enhance gaming further.

AnyDesk

AnyDesk delivered the best image quality among the five and smooth gameplay. However, I noticed a critical issue: the remote PC’s CPU usage spiked to 70-80%, causing loud fan noise and raising concerns about long-term hardware strain.

Awesun

Awesun performed smoothly except for brief stutters during scene transitions (e.g., returning to town). Its Mac version had stability issues—crashing after one session and requiring reinstallation. It also lacked audio.

Parsec

Parsec excelled in gaming, offering flawless Diablo IV performance with adjustable bandwidth settings to minimize latency. It also supports multiplayer rooms. If gaming is your sole focus, Parsec is a no-brainer.

Remote Video Streaming Comparison

Streaming videos via phone-to-PC tests each software’s latency. I tested YouTube, Netflix, and local files. Three performed smoothly: TeamViewer, DeskIn, and Parsec, but with caveats.

TeamViewer: Smooth playback but extremely low volume (no mute option), forcing sound output if the PC plays audio.


Parsec: Great speed and audio, but mobile lacks zoom (full-screen only).


DeskIn: Flawless sync and no issues.


AnyDesk: Mobile audio is broken (iOS/Android)—no sound despite settings.


Awesun: Choppy audio and desynced visuals, indicating poor connection quality.

How to Choose Remote Desktop Software

Prioritize features (file transfer, device communication, keyboard ease) and low-latency connections. Additional tools like DeskIn’s screen extension and voice calls add value. Cross-platform support (iOS/Android/Windows/Mac) ensures future flexibility.

Conclusion

I expected the renowned TeamViewer to dominate, but testing revealed flaws. DeskIn emerged as the top choice for its balanced performance, stability, and features. If you’re seeking reliable remote software, give DeskIn a try!

TROUBLESHOOTING

Why can't i remotely control my Android device?

To remotely control an Android phone or tablet using DeskIn, you need to purchase the Android control plugin or upgrade to the paid version (currently, each Android controlled version comes with 1 Android control plugin). If you have already purchased the Android control plugin but still cannot control the Android device and can only view the remote screen, please check the following reasons:

  1. Android Version Too Low

    The remote control feature requires the controlled Android device to be running Android 7 or above for full control. Android 5 and Android 6 devices only support limited control through three Android function buttons.


  2. Main Controlled Device Logged into the Same Account

    DeskIn's mobile control feature requires the main controlled device to be from the same account. Please ensure that your controlled Android device is logged into the same account as the controlling device, and that account has purchased the Android control plugin or is Standard (or higher).


  3. Check if Remote Control is Turned On

    Before controlling the device remotely, the controlled Android device needs to allow "authorization to connect to this device." There are three authorization modes: "Phone Projection," "Remote Camera," and "Remote Control." If you want to fully control the Android phone, make sure the controlled device has selected the authorization option as "Remote Control."


  4. Check if All Necessary Permissions Have Been Granted

    Before starting the remote connection, DeskIn will request the controlled device to provide system permissions such as "screen recording permission," "accessibility permission," etc. Failing to grant permissions may affect remote control, so please ensure you have followed the software instructions to enable all necessary permissions.



  5. Check if Permissions and Authorizations Have Been Revoked

    Since the authorizations used by DeskIn are provided by the mobile system, if DeskIn has not been used for a long time, the system may revoke the provided permissions, making it impossible to connect. Keeping the DeskIn screen open and adding it to the battery whitelist can help reduce the chances of permissions being revoked. When the "Remote Control" permission is kept enabled, there will be a checkbox selected with a checkmark; please check this.



  6. Check if the Controlled Device is on the Authorized Device List

    One Android control plugin only allows control of one Android device. If you have multiple Android devices, please check if the currently controlled device is on the authorized secure control list. You can go to the DeskIn mobile app >> Settings >> Android Control to view the authorization list. You can remove the current authorized device and authorize a new Android device, but please note: each Android control plugin only supports changing the controlled device once a month.



  7. Are You Using Other Remote Software Simultaneously?

    If you are simultaneously using other remote software to control the Android phone, the system authorization may become confused, preventing you from using DeskIn to operate the Android device. Try uninstalling other remote software and then retry.

TROUBLESHOOTING

Why can't i remotely control my Android device?

To remotely control an Android phone or tablet using DeskIn, you need to purchase the Android control plugin or upgrade to the paid version (currently, each Android controlled version comes with 1 Android control plugin). If you have already purchased the Android control plugin but still cannot control the Android device and can only view the remote screen, please check the following reasons:

  1. Android Version Too Low

    The remote control feature requires the controlled Android device to be running Android 7 or above for full control. Android 5 and Android 6 devices only support limited control through three Android function buttons.


  2. Main Controlled Device Logged into the Same Account

    DeskIn's mobile control feature requires the main controlled device to be from the same account. Please ensure that your controlled Android device is logged into the same account as the controlling device, and that account has purchased the Android control plugin or is Standard (or higher).


  3. Check if Remote Control is Turned On

    Before controlling the device remotely, the controlled Android device needs to allow "authorization to connect to this device." There are three authorization modes: "Phone Projection," "Remote Camera," and "Remote Control." If you want to fully control the Android phone, make sure the controlled device has selected the authorization option as "Remote Control."


  4. Check if All Necessary Permissions Have Been Granted

    Before starting the remote connection, DeskIn will request the controlled device to provide system permissions such as "screen recording permission," "accessibility permission," etc. Failing to grant permissions may affect remote control, so please ensure you have followed the software instructions to enable all necessary permissions.



  5. Check if Permissions and Authorizations Have Been Revoked

    Since the authorizations used by DeskIn are provided by the mobile system, if DeskIn has not been used for a long time, the system may revoke the provided permissions, making it impossible to connect. Keeping the DeskIn screen open and adding it to the battery whitelist can help reduce the chances of permissions being revoked. When the "Remote Control" permission is kept enabled, there will be a checkbox selected with a checkmark; please check this.



  6. Check if the Controlled Device is on the Authorized Device List

    One Android control plugin only allows control of one Android device. If you have multiple Android devices, please check if the currently controlled device is on the authorized secure control list. You can go to the DeskIn mobile app >> Settings >> Android Control to view the authorization list. You can remove the current authorized device and authorize a new Android device, but please note: each Android control plugin only supports changing the controlled device once a month.



  7. Are You Using Other Remote Software Simultaneously?

    If you are simultaneously using other remote software to control the Android phone, the system authorization may become confused, preventing you from using DeskIn to operate the Android device. Try uninstalling other remote software and then retry.

TROUBLESHOOTING

Why can't i remotely control my Android device?

To remotely control an Android phone or tablet using DeskIn, you need to purchase the Android control plugin or upgrade to the paid version (currently, each Android controlled version comes with 1 Android control plugin). If you have already purchased the Android control plugin but still cannot control the Android device and can only view the remote screen, please check the following reasons:

  1. Android Version Too Low

    The remote control feature requires the controlled Android device to be running Android 7 or above for full control. Android 5 and Android 6 devices only support limited control through three Android function buttons.


  2. Main Controlled Device Logged into the Same Account

    DeskIn's mobile control feature requires the main controlled device to be from the same account. Please ensure that your controlled Android device is logged into the same account as the controlling device, and that account has purchased the Android control plugin or is Standard (or higher).


  3. Check if Remote Control is Turned On

    Before controlling the device remotely, the controlled Android device needs to allow "authorization to connect to this device." There are three authorization modes: "Phone Projection," "Remote Camera," and "Remote Control." If you want to fully control the Android phone, make sure the controlled device has selected the authorization option as "Remote Control."


  4. Check if All Necessary Permissions Have Been Granted

    Before starting the remote connection, DeskIn will request the controlled device to provide system permissions such as "screen recording permission," "accessibility permission," etc. Failing to grant permissions may affect remote control, so please ensure you have followed the software instructions to enable all necessary permissions.



  5. Check if Permissions and Authorizations Have Been Revoked

    Since the authorizations used by DeskIn are provided by the mobile system, if DeskIn has not been used for a long time, the system may revoke the provided permissions, making it impossible to connect. Keeping the DeskIn screen open and adding it to the battery whitelist can help reduce the chances of permissions being revoked. When the "Remote Control" permission is kept enabled, there will be a checkbox selected with a checkmark; please check this.



  6. Check if the Controlled Device is on the Authorized Device List

    One Android control plugin only allows control of one Android device. If you have multiple Android devices, please check if the currently controlled device is on the authorized secure control list. You can go to the DeskIn mobile app >> Settings >> Android Control to view the authorization list. You can remove the current authorized device and authorize a new Android device, but please note: each Android control plugin only supports changing the controlled device once a month.



  7. Are You Using Other Remote Software Simultaneously?

    If you are simultaneously using other remote software to control the Android phone, the system authorization may become confused, preventing you from using DeskIn to operate the Android device. Try uninstalling other remote software and then retry.

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Email: support@zulertech.com

Office: 6 Shenton Way, #36-01 OUE Downtown 1, Singapore 068809

Copyright © 2025 Zuler Technology PTE. LTD. All rights reserved.

Contact Us

Email: support@zulertech.com

Office: 6 Shenton Wy, #36-01 OUE Downtown 1, Singapore 068809

Copyright © 2025 Zuler Technology PTE. LTD. All rights reserved.

Contact Us

support@zulertech.com

6 Shenton Way, #36-01 OUE Downtown 1, Singapore 068809

Copyright © 2025 Zuler Technology PTE. LTD. All rights reserved.